Business Support Officer
Remote
Full Time
Entry Level
Role: Business Support Officer
Team: Assessment
Package: Pension, Unlimited leave, Flexible working
Location: Remote working
Salary: Up to £30,240 depending on experience
About Corndel:
Corndel is a unique, multi award-winning UK management and technology training provider that focuses on delivering the highest quality programmes throughout an employee’s career. We partner with some of the UK’s largest and most exciting businesses to help drive organisational and personal performance through transformational learning.
Our vision is to shape a world where everyone is empowered to be their professional best. We are one of the fastest growing companies in the UK and provide a great platform for proactive and motivated individuals to take the next exciting step in their career. You will be joining an organisation with a fun, entrepreneurial and supportive environment, providing fulfilling work and an open, informal culture.
The role:
As the role of Business Support Officer within Corndel you will provide key administration and support activities that underpin the learner End-Point-Assessment (EPA) experience. This role is housed within the Assessment Team, which provides the core and critical operational support for the Professional Development Experts who deliver our professional learning programmes and, ultimately, EPA. A particular focus for this role will involve working closely with EPA management systems and the Assessment Manager and wider team.
The role requires a flexible individual with excellent communication skills, administrative experience in Apprenticeships, excellent attention to detail and the ability to manage a diverse and varied workload.
Reporting to
Assessment Manager
Responsibilities include:
About You:
Experience and Skills:
Essential:
Desirable:
Why join Corndel?
As part of our commitment to create an inclusive workplace where all colleagues can be their true selves, excel in their roles and progress in their careers, we recognise the importance of embracing the diversity in the working population and making Corndel a fully accessible employer.
As Corndel is a Disability Confident Employer, we make sure that a fair and proportionate number of disabled applicants who meet the minimum criteria for a job will be offered an interview. If you would like to be considered under this scheme, when submitting your application, please select the appropriate option to let us know that you have a disability. Please note this does not mean that all disabled people are entitled to an interview, in some recruitment situations such as peak times, we might need to limit the overall numbers of interviews we offer.
If you have a disability that might affect any stage of the recruitment process, please let us know about any help or reasonable adjustments you need before any interview or assessment. We’ll work with you to make sure any appropriate support is in place and make the application process a more positive experience.
Corndel is committed to safeguarding and safer recruitment practices, and will undertake pre-employment checks on the successful candidate, including DBS Disclosure and a Barred List Check.
Team: Assessment
Package: Pension, Unlimited leave, Flexible working
Location: Remote working
Salary: Up to £30,240 depending on experience
About Corndel:
Corndel is a unique, multi award-winning UK management and technology training provider that focuses on delivering the highest quality programmes throughout an employee’s career. We partner with some of the UK’s largest and most exciting businesses to help drive organisational and personal performance through transformational learning.
Our vision is to shape a world where everyone is empowered to be their professional best. We are one of the fastest growing companies in the UK and provide a great platform for proactive and motivated individuals to take the next exciting step in their career. You will be joining an organisation with a fun, entrepreneurial and supportive environment, providing fulfilling work and an open, informal culture.
The role:
As the role of Business Support Officer within Corndel you will provide key administration and support activities that underpin the learner End-Point-Assessment (EPA) experience. This role is housed within the Assessment Team, which provides the core and critical operational support for the Professional Development Experts who deliver our professional learning programmes and, ultimately, EPA. A particular focus for this role will involve working closely with EPA management systems and the Assessment Manager and wider team.
The role requires a flexible individual with excellent communication skills, administrative experience in Apprenticeships, excellent attention to detail and the ability to manage a diverse and varied workload.
Reporting to
Assessment Manager
Responsibilities include:
- Using EPA Management systems
- Sending out feedback and results to learners
- Communicating effectively with learners, internal and external stakeholders
- Co-managing the AdminEPA inbox
- Booking exams or LADs
- Supporting and contributing effectively to Assessment team meetings
- Supporting and advising on effective approaches to monitor and improve processes and systems
- Support the self-assessment process, Ofsted, and external audit visits from an administrative viewpoint.
- Promote and safeguard the welfare of all learners and colleagues you are responsible for or encounter.
- Consistently demonstrate Corndel values.
About You:
- Enthusiastic self-starter – keen to help transform the way organisations develop their people.
- Value inclusivity, being supportive and respectful of others.
- Open to change and take a collaborative approach to challenges.
- Strive for excellence and have high expectations of yourself and others.
- Operate with integrity, trust and professionalism and empower others to do so.
Experience and Skills:
Essential:
- Have excellent organisational skills and the ability to prioritise workload and meet deadlines
- Use of external MIS systems and platforms
- Excellent interpersonal communication skills, with a professional manner
- Good attention to detail and a natural completer finisher, with thoroughness and accuracy
- Committed to their own personal development within Corndel, and continuously improve and develop your practice
- Willingness to work as part of a team and between the different teams within Corndel.
- High levels of punctuality, reliability and integrity
- Proactive and able to use own initiative with a willingness to take on responsibility.
- A confident user of IT and a Good understanding of Microsoft Programmes (Excel, Word, PowerPoint, Forms)
Desirable:
- Knowledge of Apprenticeship Standards and understanding of End Point Assessment
- Experience of Aptem or other portfolio systems.
- Experience of working with End Point assessment Organisations.
Why join Corndel?
- We're committed to having a fully inclusive, welcoming and safe culture and always striving to improve.
- We provide an environment that is truly flexible and supportive, somewhere you will have autonomy over your role.
- We're a leader in our field, with quality and excellence at the heart of what we do.
As part of our commitment to create an inclusive workplace where all colleagues can be their true selves, excel in their roles and progress in their careers, we recognise the importance of embracing the diversity in the working population and making Corndel a fully accessible employer.
As Corndel is a Disability Confident Employer, we make sure that a fair and proportionate number of disabled applicants who meet the minimum criteria for a job will be offered an interview. If you would like to be considered under this scheme, when submitting your application, please select the appropriate option to let us know that you have a disability. Please note this does not mean that all disabled people are entitled to an interview, in some recruitment situations such as peak times, we might need to limit the overall numbers of interviews we offer.
If you have a disability that might affect any stage of the recruitment process, please let us know about any help or reasonable adjustments you need before any interview or assessment. We’ll work with you to make sure any appropriate support is in place and make the application process a more positive experience.
Corndel is committed to safeguarding and safer recruitment practices, and will undertake pre-employment checks on the successful candidate, including DBS Disclosure and a Barred List Check.
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